Case studies

Systems that reached production, and what they changed. Client names and identifying details are withheld; outcomes are as measured.

Capital marketsCustom AI agent

An AI research assistant for capital markets analysts

Analysts spent two to three hours digging through PDFs for a single data point. The answer, with its source, now arrives in under 30 seconds.

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<30 sec

To find a cited data point, down from 2–3 hours

6 wks

From a pilot group of 4 analysts to the broader research team, by word of mouth

RetailCustom AI agent

An AI customer service agent for a retailer

Customers waited 20 minutes on hold to ask where their order was. A read-only AI agent now resolves 70% of common questions in seconds, with no person involved.

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70%

Of common questions resolved with no person involved

~5 sec

To an answer, instead of 20 minutes on hold

Bring us the one that is stuck.

Thirty minutes with a principal. Bring the workflow you think is broken and we will tell you on the call whether it is worth doing.

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