Insights
Notes from engagements, written for the people who have to make the decision rather than the people who have to approve the slide. Roughly one piece a month.
The failure almost never happens in the model. It happens at the handover, when a pilot owned by innovation has to become a system owned by operations — and nobody funded that transition.
Read moreAccuracy on a golden set tells you almost nothing about an agent that takes actions. Here are the six layers we instrument on every build, and the thresholds we hold before a release goes live.
Read moreThree questions decide it: does this capability differentiate you, does the data sit inside your walls, and will the vendor market commoditise it within eighteen months? Everything else is noise.
Read moreThirty minutes with a principal. Bring the workflow you think is broken and Ahmed will tell you on the call whether it is worth doing.
